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Privacy Policy

Introduction

Welcome to Just Local Locksmiths . We are committed to protecting your privacy and ensuring compliance with the UK General Data Protection Regulation (GDPR) and other applicable laws. This policy explains how we collect, use, and safeguard your personal data when you use our services or interact with our website.

Data We Collect

  • Personal Information: Name, address, phone number, email, and payment details (e.g., credit card information) when you request services or make payments.
  • Service Details: Information related to your locksmith needs (e.g., lock type, property location) to fulfill service requests.
  • Technical Data: IP address, browser type, and device information collected via cookies for website analytics

How We Use Your Data

  • To provide locksmith services, including emergency call-outs and installations .
  • To process payments and issue invoices, retaining financial records for 6 years as required by law .
  • To communicate updates, confirm appointments, or respond to inquiries .
  • To improve our website and services through anonymized analytics

Data Sharing

We do not sell or rent your data to third parties. We may share information with:

  • Payment processors (e.g., Stripe, PayPal) to complete transactions.
  • Legal authorities if required by law (e.g., court orders)

Data Security

  • Encryption: Sensitive data (e.g., payment details) is encrypted during transmission.
  • Access Controls: Only authorized staff can access personal data, protected by passwords and antivirus software.
  • Physical Security: Paper records are stored in locked cabinets and shredded after retention periods

Cookies

We use cookies to enhance website functionality. You can disable cookies via browser settings, but this may limit site features

Policy Updates

We may update this policy to reflect legal changes. Significant updates will be notified via email or website notice